Card

Three types of card are available:

Ordinary non-transferable card:
- A non-transferable card bearing the full name and a photo of the holder.
- Users can enjoy all the advantages of the MUGI system.
- Only the card holder can travel with them.

Tarjeta ordinaria

Non-transferable reduced fare card:
- Non-transferable cards which accredit that the holder belongs to a specific group eligible for credit bonuses during top-ups:
  - Young people
  - Large family
  - Seniors
  - People with disabilities
  - Social
- Each card bears the full name and a photo of its holder, and carries a letter indicating the special discount group to which they belong.
- Only the card holder him or herself can travel with their card.
- Cards entitle holders to bonuses (extra credit) when topped up.
- They are issued for a limited time only.

Tarjeta colectivos

Travelcards:
This is a transferable ticket which offers a 32% discount on normal fares. It is suitable for groups travelling together (schools, businesses) and tourists, etc. It costs €5 and can be purchased from authorised sale points in the application & top-up network (no forms need to be filled in). On the services run by some transport companies it can be used by more than one person at the same time (multi-validation) in same ways of transport:

Tarjeta anonima

- On Dbus: No limit on group size so long as the card has sufficient credit. The card must be validated for each traveller on each journey. Self-validation system (i.e. the driver is not involved).
- On Lurraldebus and other city bus services: Valid for groups of up to 9 people travelling together. Travelcards are validated by the bus driver and there is no need to re-validate at the end of your journey.
- On trains (Euskotren and Renfe): Multi-validation is not possible. Only one person at a time may travel with the card.